Data Privacy Policy
Introduction
RiHaGo Auction Limited (“RiHaGo,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of our users (“you” or “data subjects”). This Data Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Nigeria Data Protection Act, 2023 (NDPA) and other applicable Nigerian laws. By accessing or using our services, you consent to the practices described in this policy.
1. Definitions
1.1. Personal Data: Any information relating to an identified or identifiable natural person (“data subject”).
1.2. Processing: Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
1.3. Data Controller: The entity that determines the purposes and means of processing personal data.
1.4. Data Processor: The entity that processes personal data on behalf of the Data Controller.
1.5. Consent: Any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they signify agreement to the processing of personal data.
2. Legal Basis for Processing
We process personal data based on the following legal grounds:
2.1. Consent: Where you have provided explicit consent for specific purposes.
2.2. Contractual Necessity: To perform a contract with you or to take steps at your request before entering into a contract.
2.3. Legal Obligation: To comply with legal and regulatory requirements.
2.4. Legitimate Interests: To pursue our legitimate interests, provided your rights and interests do not override those interests.
3. Data Collection
We collect personal data through various means, including:
3.1. Information You Provide:
- Registration Data: When you create an account, we collect information such as your name, email address, phone number, identification details for asset collection.
- Transaction Data: Information related to your participation in auctions, including bids, purchases, and payment details.
3.2. Automatically Collected Information::
- Usage Data: We collect information about your interactions with our platform, such as IP addresses, browser types, access times, and pages viewed.
- Cookies and Similar Technologies: We use cookies to enhance user experience and gather analytical data. You can manage cookie preferences through your browser settings.
4. Purpose of Data Processing
We process personal data for the following purposes:
4.1. Service Delivery:
- To facilitate participation in auctions and process transactions.
- To provide customer support and respond to inquiries.
4.2. Platform Improvement:
- To analyze usage patterns and improve our services.
- To personalize user experience and deliver relevant content.
4.3. Legal Compliance:
- To comply with legal obligations, including anti-money laundering regulations.
- To enforce our terms and conditions and protect our rights.
4.4. Marketing and Communications:
- To send promotional materials and updates, where you have consented to receive such communications.
5. Data Sharing and Disclosure
We may share your personal data with:
5.1. Service Providers:
- Third-party vendors who provide services on our behalf, such as payment processing and data analytics.
5.2. Legal Authorities:
- Regulatory bodies and law enforcement agencies, where required by law or to protect our legal rights.
5.3. Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
5.4. Buyers and Sellers:
- Buyers: If you are a seller, we may share your personal data with potential buyers to facilitate transactions and communication.
- Sellers: If you are a buyer, we may share your personal data with sellers to complete the transaction and for post-sale support.
6. International Data Transfers
Where we transfer personal data outside Nigeria, we ensure that appropriate safeguards are in place, in accordance with the NDPA, to protect your privacy rights.
7. Data Subject Rights
You have the following rights regarding your personal data:
7.1. Access: To request confirmation of whether we process your personal data and access to such data.
7.2. Rectification: To request correction of inaccurate or incomplete personal data.
7.3. Erasure: To request deletion of personal data, subject to legal obligations.
7.4. Restriction: To request restriction of processing under certain circumstances.
7.5. Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format.
7.6. Objection: To object to processing based on legitimate interests or for direct marketing purposes.
To exercise these rights, please contact us using the details provided in Section 11.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Changes to This Policy
We may update this Data Privacy Policy from time to time. Any changes will be communicated via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
11. Contact Information
For questions or concerns regarding this Data Privacy Policy or our data practices, please contact us at:
Email: contact-us@rihago.com
Phone: +234 701 850 0000, +234 703 850 1000, +234 902 850 1000
Address: Block 52, Plot 15B, Omorinre Johnson Street, Lekki Phase 1, Lagos State, Nigeria
12. Governing Law
This Data Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
13. Language and Interpretation
This Data Privacy Policy is presented in English. In case of discrepancies between translations, the English version prevails.
By using our services, you acknowledge that you have read, understood, and agreed to this Data Privacy Policy.